Frequently Asked Questions

How do I earn Crown Signature Club points?

Simply present your Signature Club card throughout the complex at participating outlets when you make a purchase.

How do I redeem Crown Signature Club points?

Points can be redeemed at the time and place of redemption by simply presenting your Crown Signature Club card.

How do I find out my Crown Signature Club points balance?

You can check your Crown Signature Club points balance at any Voucher Issuance Kiosk (VIK) located on the Gaming Floor. You can also enquire at any Crown Signature Club information desk or at any participaing retail outlet within the Crown complex.

What if I don’t have enough points to make a purchase?

Purchases can be made by any combination of points and other forms of payment including cash and all major credit cards.

What ID do I need to bring to complete my Crown Signature Club registration?

There are a number of ID’s that you can provide us to confirm your personal identification. All you need is to bring one of the following ID’s to Crown to become a member straight away.

• Passport
• Australian Driver’s Licence
• Australian Learner’s Permit
• Australian Proof of Age card
• Victorian Shooter’s Licence
• NSW Photocard
• Proof of Age card
• Overseas Drivers Licence
• Overseas National Identification Card